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Customer complaint form

If you feel that you need to complain about a service or a product that we have provided, please use the form below to give us some details so that we can better investigate the issues that you have raised.


24-7 Healthcare is committed to providing a quality service and working in an open and accountable way that builds trust and respect.

One of the ways in which we can continue to improve our service is by listening and responding to the views of our clients and in particular by responding positively to complaints, and by putting any mistakes we have made right.

Read our complaints & policy procedure below:

Complaints Policy and Procedure