Terms and conditons
Choose the terms that apply to the product, service or relationship you have with 24-7 Healthcare. Each document explains your rights, responsibilities and the rules that govern the use of our services.
Standard 12-Month Warranty
Explains the repair and replacement cover available during the first 12 months after delivery or installation, including exclusions for consumable items, accidental damage, misuse, unauthorised repairs, alterations and other circumstances where the warranty may not apply.
Extended Warranty
Explains the cover provided during the initial 12-month warranty and any extended period, including annual servicing requirements, repair arrangements, chargeable wear-and-tear items, replacement parts and circumstances where continued warranty protection may not apply.
Cancellation Terms
Explains customers’ cancellation rights, how to cancel an order or installation in writing, applicable notice periods, charges for late or repeated cancellations, exemptions for certain goods, additional costs, and the information required to submit a cancellation notice.
Equipment Hire Terms
Explains the conditions for hiring equipment from 24-7 Healthcare, including reservations, delivery and collection, deposits, rental payments, repairs, insurance, customer responsibilities, safe use, damage, and the return or recovery of hired equipment.
